Call Metrics pricing
Start with the limited Founding Client Pilot or choose a monthly plan after reviewing your workflow. There is no online payment collection on this page.
Founding Client Pilot
for 30 days
A limited introductory offer for businesses testing a reliable live answering layer.
50 live-call minutes
Starter
per month
A focused answering layer for businesses ready to stop losing routine opportunities.
40 live-call minutes
$5.00 per additional minute · $149 one-time setup
Growth
per month
More answering capacity for growing plumbing, HVAC, electrical, and property-service companies.
100 live-call minutes
$4.25 per additional minute · $149 one-time setup
Dispatch Pro
per month
Advanced scheduling and routing workflows for teams managing more active call volume.
200 live-call minutes
$3.50 per additional minute · $149 one-time setup
Custom
per month
A tailored operating layer for larger teams, multiple locations, or complex routing needs.
350 live-call minutes
Weekday overflow is included; expanded coverage requires a custom quote.
Monthly plans include a $149 one-time setup fee, waived when a customer begins with a three-month service agreement. Monday–Friday overflow coverage is included. Weekends, holidays, and after-hours are not included and require a custom quote; this is not 24/7 coverage. Outbound calling also requires a custom quote.
The $199 pilot is a one-time 30-day trial with 50 minutes and no automatic renewal; Starter is an ongoing $199/month plan with 40 minutes.
Growth includes 100 live-call minutes per month at $4.25 per additional minute, compared with Starter’s 40 minutes and $5.00 overage rate.
Live-call minutes are rounded to the nearest 30 seconds.
Verified spam and solicitation calls are not billed.
Hold time and post-call administrative work are not billed.
Usage beyond the selected plan is charged at that plan’s published overage rate.
Yes. Customers may upgrade their plan as call volume grows.
Monday–Friday overflow coverage is included. Weekend, holiday, after-hours, and outbound-calling services require a custom quote.
The recurring plan begins only after the customer approves continued service following the pilot.
Cancellation, renewal, and refund terms are not yet available. Confirm these terms in a service agreement before beginning service. The pilot does not automatically start a recurring plan.
No. The form saves your preferred contact method for staff review; it does not send a text or enroll you in marketing texts. Text or email summary delivery must be confirmed as part of your service setup.